A.1. CONDITIONS OF SALE: PROFESSIONAL FITNESS AND CARDIO MACHINES:

-Waiting period: 30 days for most machines. Depending on the type of machine, size of the order and available stock in the warehouse, this period of preparation of the material can vary between 3 and 60 days.

-Payment: 30% of the total amount is required to confirm the purchase. The rest of the payment will be required one day before the material leaves the warehouse to its place of delivery.

The income will be made by bank transfer, including your name and surname in the concept.

-how are the goods delivered?
As a general rule, the machines are sent disassembled. This facilitates its transport without damaging the product and the access to the installation (for example, if due to its volume the assembled machine does not fit through the door).
In the absence of the above mentioned disadvantages, certain machines can be shipped assembled on a pallet.

If requested, an agency can be sent to assemble the machine at your home or gym. This service will have an additional cost.

Any claim for damages during the assembly will have to be addressed to the mentioned agency.

-The purchase prices of the product include VAT.

-All the material has a manufacturer's warranty of 2 years.

-Returns: for any return of the product, it must be sent in perfect condition. The shipping costs of a return are at the customer's expense.

A.2. WARRANTY PERIOD:

-The material has a manufacturer's warranty of 2 years.
*You can contact us if you need to extend this warranty.
*The products of the second hand or used section only have 6 months warranty.
*With the warranty you can include an extra maintenance service for us to send technicians to visit and maintain your installation.
*It is possible to contract a plan for renewal and repurchase of the products you have purchased so that your installation is always up to date with new machines.

-This warranty period covers any type of defective part that exists in the product. It does NOT cover parts that have deteriorated or become damaged due to misuse of the product.
-If deemed appropriate, the damaged/damaged product will be replaced with a new one.

-Travel expenses caused by replacements, returns or repairs of the product will always be borne by the customer.

-The warranty does not cover parts that are damaged due to normal wear and tear (such as bicycle cranks, axles, pedals, cables, etc.) or damage caused by water or perspiration on computers.
-For those products with manufacturing defects, you will not be charged for labor as long as they are under warranty.

Important: equipment recommended for domestic/semi-professional use that is installed in public facilities will not be covered by warranty.

Important: you must report any problems you find in the structure of the machine during the first 3 months after purchase. It is understood that after this time the structure could be affected due to misuse and the warranty will not cover the defect. When a machine has a structural problem, it usually appears in the first days of use. If the problem appears later, it is usually due to improper use, overexertion, excessive intensity, etc.


A.3. ELECTRICAL INSTALLATIONS:


Certain products in our catalog require electrical installation. For example, steam baths and saunas. All these products need to be checked periodically at least once a year. The revision can be done by a technician sent by us or by an electrician with sufficient qualification and knowledge about these products. Having the right service will not only prevent accidents but also extend the life of your products.


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